02-20-2018 01:14 PM
I orderd the MX500. I have connect via a SATA to USB cable. When I try to clone the SDD. I run in to the following problem. Windows recognized the SSD but the Acronis True Image software for Crucial not.
When I open the software I get the message "This product editione requires at least one Crucial SSD be installed in your system."
I have a Toshiba satellite l50d-b-16m laptop.
Could you help me please to resolve the problem?
02-20-2018 01:52 PM - edited 02-20-2018 01:53 PM
Did the software come with the MX500 or did it come with an older Crucial drive? I don't know what comes with the MX500 but from a past post I think the software only supports the drive models it ships with.
You could try other software. There's plenty out there for free. https://www.macrium.com/reflectfree is meant to be good.
02-25-2018 11:49 PM
03-07-2018 09:14 AM
I just installed the MX 500 on my Acer AIO. I could not get Acronis to work. I always got an error message. I then tried Macrium Reflect and that had error problems too. I then downloaded AOMEI. This one worked for me. I think the deference is due to AOMEI rebooting and cloning before Windows 10 bootup. I think trying to clone within the Windows 10 OS can cause strange problems